October 4, 2024

The Dispatcher

Oak Harbor Freight Lines – Newsletter

April Kudos

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From: Linda, Terraces of Boise Owner

Hi, I just wanted to take a moment to tell you about the exceptional customer service that I received by Kenny Randals. He went above and beyond to get us our product so we could have the items we needed for our elderly residents in our Rehabilitation Center. Your Company is fortunate to have him as an employee! Thanks Kenny!!
Kenny Randles
BOI Inbound Supervisor
From: Natalie Wiener, Tucker and Marks

Just wanted to drop a line of thanks for the excellent service we received yesterday from Joe. He delivered some Uline shelving to our office in SF. He was very kind, helpful, and patient. Please pass along our thanks to Joe, and let his supervisors know that his customer service deserves recognition. Thank you!
Joseph Stephens
NBY P&D
From: Johanna Moorehead, Molehill Mountain

The Driver, Lot, who delivered my pallet was a pleasure to work with. He went out of his way to be kind, courteous, and left a positive impression. In a world when people only take time to complain, I wanted to send a note of praise. Thank you!
Lot Dominguez
NBY P&D
From: Yaro Shevchenko, SPO/LEW Operations Manager

I just want to say that Kelsey has been doing a great job for us in the Eastern Washington district, at least for Spokane and Lewiston. I know a lot of times we all get caught up and inundated with our daily tasks, but I just wanted to throw that out there. We don’t have many issues but when they arise, she has been very timely and responsive.
Kelsey Jensen
HR Generalist
From: South Hill Grill

Anthony did a great job while delivering to us! Great customer service. He was smooth, professional, and very helpful!
Anthony Mares
SPO P&D
From: Haley Durden, Oregon Health & Science University/b>

I am emailing you to share my appreciation for the great service Patrick gave this morning. He was extremely patient and kind with my team and I this morning during his delivery. We were not prepared on our end for such a large delivery, and he went out of his way to help us out. Thank you Patrick for being so patient and helpful at Dock 52 today. You are wonderful!
Patrick Williams
POR Dock
From: Mike Apodaca, MTV/WVL Terminal Manager

Shout out to Chris for being willing to jump in and help in any way he can. Always displays a positive attitude.
Chrisopher Frazier
MTV P&D
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