From: Alicia Rowland,
Senior Manager
at Redstone Logistics
I just wanted to send some positive feedback your way about working with Felicia Garrett today. I truly felt she went above and beyond and wanted to send a shout out to you about her.
We had a tough situation with a VERY demanding client in our Oregon location who was not happy about a shipment that we initially thought was missing.
Felicia got involved, took charge and did not backdown until she located the freight. She kept me updated throughout the entire process with both calls and emails and had a positive and happy attitude the whole time. I know she does not have an easy job and has to deal with unpleasant people a lot, so I just wanted to recognize her. She did a really wonderful job for us; it was very much appreciated.