Leonard is an excellent example of customer service for Oak Harbor in the field!!!! He is competent, respectful/polite, consciences, communicative the list could go on. Just wanted to make sure he got kudos for a job well done. He delivers to us regularly, and is an excellent representative for Oak Harbor.
Leonard Rutherford
SPO P&D
From: Jane Golden
Lilian Barrios answered the phone and helped me with a North Bay shipment. Lilian was outstanding, exact, and a pleasure to work with. My shipment was delivered in the time period that Lilian told me and the North Bay Driver, Kevin Lewis, did a great job and assisted me with my requests. All around great job by both Lillian and Kevin for their professionalism and dedication to their jobs.
Lilian Barrios
SAC Clerical
From: Raquel, Pacful Inc.
I am reaching out to acknowledge Virginia Martinez! Whenever I call in and she answers the phone I know I'm in good hands. She has always been extremely nice and she gets the job done. Sometimes just taking a second out of your day for a simple thank you goes a long way so i wanted to send just that...Thank you for having her on your team she is a great asset!
Virginia Martinez
SAC Clerical
From: Joe Davies, Northwest Textbook Depository
Jason has been exceptional in servicing us as a driver, a liaison between myself and dispatch, and helping keep the equipment appropriate for my lot. In a time with Covid19, driver shortages, capacity issues, and my sales person being assigned to manage a terminal, Jason has kept things running as smoothly as it has in the last several years. He’s not only been a top notch driver, in my opinion, but has managed our account while doing so. I believe Jason is an asset to the company and accolades should be praised to Jason. Northwest Textbook and Oak Harbor Freight Lines have been business partners for the past 13 years consistently and I believe without Jason, especially during the pandemic, this relationship would have folded. Thank you to Jason and the rest of the Oak Harbor team that continues to bring us “Peace of Mind”.