October 4, 2024

The Dispatcher

Oak Harbor Freight Lines – Newsletter

Oak Harbor Freight Lines Receives Echo Platinum Award

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Contributed by: Steve Justice, Portland Salem & Eugene Accounts Manager

We are pleased to announce that Oak Harbor Freight Lines has been named a Regional LTL Carrier Platinum Award winner for 2022.  This award – given to only a few carriers annually – is recognition of strategic regional LTL carriers with outstanding service, commitment and performance for Echo’s customers and employees. 

Oak Harbor has been a reliable carrier for Echo over the years.  In 2022, Oak Harbor was able to maintain impressive on-time performance as well as significant growth numbers in a challenging marketplace. Other categories of qualitative service metrics reviewed include: Quality; Communication; Invoice Accuracy; Claims; Customer Service; Responsiveness; Website effectiveness; and I.T. cooperation.  

This award is a direct reflection of the dedication, and everyday excellence across the Oak Harbor Network.

All credit goes to our dockworkers–drivers – Dispatchers & office troops who make the daily moves to handle this business with outstanding results.

Thanks to ALL!!

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