August 12, 2026

The Dispatcher

Oak Harbor Freight Lines – Newsletter

Summer
Kudos

To: Karie Martin, SPO Corporate Rates

Thank you for your customer service! It is because of Anthony and Employees like you that we continue to do business with Oak Harbor. 

From: Sandy Lerhman | Columbia Valley Farms

To: Jesse Eagle, POR P&D

Jesse Eagle did an amazing job. He had great communication, was very helpful and made this delivery an amazing experience.

Jesse is a great example of amazing customer service. They stated they have had many issues with deliveries in the past but will for sure be using Oak Harbor for future deliveries

Omega Funeral Homes

To: Josh Lopez, POR P&D

Customer shared that Josh provided outstanding service. He was professional, courteous and went above and beyond to help.

Thomas Taxton | Propain Bikes

To: OHFL

Contributed by Matthew Scudder, POR Terminal Manager / Account Manager

I wanted to share these kind words from a POR P&D Driver that recently retired. He has moved back to Puerto Rico to spend his retirement years.

Just the most solid person you could ever meet, and he always recognized the efforts the company goes to in regards to Employee/people care.

He will be greatly missed.

To Oak Harbor Freight Lines,

I want to take a moment to sincerely express my gratitude for the way Oak Harbor Freight Lines (OHFL) has consistently shown care, understanding, and a willingness to support me, not only as an Employee, but as a person.

Throughout my time here, there have been several meaningful moments when OHFL extended patience, compassion, and thoughtful consideration. Whether it was during personal challenges or times I needed extra understanding, the Company didn’t hesitate to offer support. These actions have left a lasting impression on me, and they reflect the kind of values that make OHFL stand out.

Being a family-owned company brings a unique dynamic, one where relationships matter, and people are seen beyond just their roles. Like any family, disagreements or tough days may arise, but what remains constant is the care for one another and the desire to see everyone thrive. That kind of environment is rare, and it’s something I truly value.

I also want to acknowledge that no organization is perfect, but what matters deeply to me is that OHFL is open to feedback, willing to listen, and actively working to evolve. That kind of openness makes me feel heard and respected, and it gives me confidence in the Company’s future. Though I have retired and begun a new chapter in life, a part of my heart will always remain with OHFL. The care, support, and sense of family I experienced here have left a lasting mark on me, and my gratitude and affection for this company will endure for the rest of my days.  

Sincerely, Gaddiel Navarro | Recently Retired POR P&D Driver

To: Robert Quezada, LAX P&D

He’s always in a good mood picking up our shipment and a great driver that helps.

From: Ruben | Anderson & Vreeland

To: Matt Brenner, POR P&D

Matt recently delivered a very large order at our location & I have to say he really went the extra mile. He was so polite, helpful & just all around awesome. I cannot sing his praises enough. THANK YOU, MATT!

From: Sheila Bradbury | Rose City Flagging LLC

Have a Kudos to Submit?

Send it to your Marketing Team!

  • Have you seen someone go above and beyond?
  • Do you have an Employee you’d like to give a special shout out to?
  • Have you received a compliment for another Employee from one of our customers?

Make sure to include the name and location of the Employee, so we can acknowledge the correct person.

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